Generator Field Service Technician
Position Summary:
The Field Service Technician performs services such as preventative maintenance, inspection, site inspections, general quoting and service required by PPSI on power generation units in the field ranging from 50-2000 KW. Meeting with customers, promoting PPSI Services and provide exceptional service for our customers is a key component of the job.
Essential Duties and Responsibilities:
- Possess experience in troubleshooting Automatic Transfer Switches, engine/generator control and excitation systems.
- This position works in a varied outside environment or at customer sites. The noise level in the work environment is dependent on service location. Safety equipment and hearing protection is provided.
- Proficient in both mechanical and electrical applications and have knowledge in troubleshooting, maintenance, and repair for diesel and natural gas generator sets with their associated fuel systems.
- Accurately submit, promote, and complete general quotes and engineering quotes as needed for the customer base.
- Complete quality major and minor preventative maintenance, inspection and minor repairs on power generation units, diesel and/or natural gas, or gas engines, and Automatic Transfer Switches (ATS) as scheduled.
- Communicates with sales, operations and customers regarding service and service contract coverage, pricing, terms and conditions and applicable policies.
- Responds to inquiries regarding new contract obligations and revisions.
- Adhere to company safety practices and other policies and procedures.
- Maintain clean, organized company issued vehicle, maintaining proper documents and equipment.
- Act with integrity and provide outstanding service to customers and coworkers building an environment of teamwork and positivity.
- Accurately complete and document work orders, service reports and quotes as required.
- Responsible for reporting any violation or non-compliance with company policies and procedures by Prime Power Services employees or other business personnel, including sub-contractors.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, blueprints, schematics, and procedure manuals.
- Ability to speak effectively with customers or employees of organization.
- Ability work in ambient temperature and local weather conditions. Precaution and training to heat, cold and noise are required. Eye protection is often required.
Education and Experience Requirements:
- High School diploma/GED required.
- 3-5 years of working experience in the power generation field.
- Active, current driver’s license.
- Clean driving record.
- Must be Covid-19 vaccinated.
- Pass criminal background check.
- Pass mandatory drug screening.
- Possibly up to 50% travel with overnight stay may be required.
- Must be self-motivated and able to work independently with general supervision.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The employee must be able to frequently lift and move items over 50 pounds.
Other Requirements:
Must hold a valid driver’s license and have a driving record showing zero felony convictions and less than three (3) moving violations within the previous three years.
Prime Power Services, Inc. is an Equal Opportunity Employer.
All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. Prime Power Services is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Prime Power Services has an ongoing responsibility to respect and support a globally diverse environment. Prime Power Services maintains a drug-free workplace.